Integrated System (ISO 9001 – GDP – UNIPDR 125)

GM International Srl Single Administrator provides this document, in order to define the Policy for Corporate Quality and the related goals and tasks.

GM International Srl offers international shipping services and services related to the handling of customs formalities in the import / export of goods on customer’s specific request and stands out as a cutting-edge company for speed, efficiency and flexibility, thanks to the commitment and skills of its employees.

Therefore, GM International Srl aims at offering its customers high quality services, which go beyond the shipment itself and stretch to full assistance and consultancy in the field of logistics, transportation, delivery, storage and any services related to customs clearance of foreign goods, including customs and VAT deposit.

Our main goal is to strengthen and develop our position in the market, through a continuous improvement in our offering, in order to increase customer satisfaction.

Our first task is the creation and maintenance of procedures, which help our organization in defining clear and efficient operations and communication processes, so that we are able to check and improve every stage of our service offering, thus facilitating the achievement of both personal and company goals.

GM International Srl Single Administrator is determined to increase brand awareness, through crystal-clear communication towards customers, high professionalism and unmistakable and personal style.

Being aware of the importance and responsibility of what above mentioned and having identified the organizational solutions within the Company, the Single Administrator of GM International Srl decided to implement and maintain a Quality Management System accomplishing the ISO 9001: 2015 prescriptions and the Guidelines on good distribution practice (GDP) of medicinal products for human use issued on 5th November 2013 (ex-art 84, art 85 ter, par 3, EEC Directive 2001/83).

The Company Quality System is also fully integrated with all the other systems within the Company, such as:

  • AEO certified system for customs compliance;
  • IATA Certified system for safe shipment of air cargo;
  • GDP certified system for shipment and delivery of pharma products (G.D.P. (Good Distribution Practice) certification pursuant to the guidelines of the European Commission of 5/11/2013)
  • Certified system for the management and control of the storage of pharmaceutical and API-type materials in accordance with the guidelines “Good practice in the distribution of active substances for the manufacture of medicinal products for human use” 19/03/2015)

Given the above, GM International Srl aims at constantly improve its efficiency, services, communication, and skills and above all the motivation and engagement of its team.

Moreover, GM International Srl declares that, within this integrated system, the management is fully committed in implementing a system which guarantees the same opportunities everybody notwithstanding with their country of origin, culture or religion, gender, political beliefs and any other personal trait.

The policy for gender equality is implemented by verifying and, when needed, eliminate any salary or career gap, which may derive from the past history of the company.

GM International Srl strongly believes that diversity and plurality are the source of new and innovative ideas, which may help creating a more sustainable society. That’s why GM International Srl is willing to create a stimulating and open work environment, offering stimulating career paths to each and every person, thus enhancing innovation.

GM International Srl daily commitment is:

  • Spreading diversity and equal opportunity culture among its employees and collaborators, ensuring that everybody is always treated with dignity, respect and equity;
  • Creating a welcoming work environment, where there’s no room for any direct or indirect discrimination nor any harmful behaviour based on personal, social, political or cultural diversity;
  • Continuously monitoring the situation in order to set the most appropriate, timely, and effective actions to reach the goals of this document;
  • Choosing the appropriate HR policies, which guarantee equity throughout the entire career path, from staff selection to task assignment, from career management to jobs’ evaluation, from salary definition to termination of employment;
  • Adopting internal and external communication policies fostering gender equality, valuing diversity and supporting women empowerment;
  • Promoting the value of a good work-life balance, by the means of parenting initiatives or other care-giving programs;
  • Defining strict rules to prevent any physical, verbal or digital abuse in the workplace

GM International Srl Single Administrator defines an ACTION PLAN to implement the above-mentioned policy and all the necessary KPI to monitor the results.

A STEERING COMMITTEE for gender equality will monitor and define all the necessary steps to the effective adoption and application of the gender equality policy.

Being aware of the importance and responsibility of what above stated, the Single Administrator of GM International Srl is committed to implementing, maintaining and improving the current Company Quality System.

Flavio Malaterra

Single Administrator of GM International Srl